Services

Hiang Kie will conduct an introductory training for the staff at a time proposed by the customers. We will provide your staff with basic knowledge of coffee and the particular characteristics of the coffee served in your outlets. Also, training for the machine operations, daily cleaning and maintenance procedures will be provided to staff.

“You keep focusing on business development. We back you up for support!” Hiang Kie Coffee knows the importance of professional support service to our customers. We never outsource our maintenance services to third party. We have developed our own service team to cater customers’ needs on beverage equipment maintenance. All our technicians have gone through systematic technical training & examinations to enhance their professional knowledge. We have our self-owned service call centre and workshop, which allow our technicians to diagnose technical problems and develop solutions for our customers.

We also have developed a comprehensive repair & preventative maintenance programs for tea & coffee brewing systems, fully automatic coffee machines and traditional espresso machines.

With our professionalism in different beverage and equipments supply including but not limit to coffee roasting, tea blending and agency products development, we aim at customizing innovative solutions to cater for the business needs of different customers & the beverage market trend.